The FBI's Upgrade That Wasn't: $170 Million Bought an Unusable Computer System
As far as Zalmai Azmi was concerned, the FBI's technological revolution was only weeks away.
It was late 2003, and a contractor, Science Applications International Corp. (SAIC), had spent months writing 730,000 lines of computer code for the Virtual Case File (VCF), a networked system for tracking criminal cases that was designed to replace the bureau's antiquated paper files and, finally, shove J. Edgar Hoover's FBI into the 21st century.
Software problem reports, or SPRs, numbered in the hundreds, Azmi recalled in an interview. The...
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